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FAQs

Frequently Asked

General Questions

Our loyalty program rewards your continued trust in us. After five detailing sessions, you’ll receive a 50% discount on your next detail. Once you reach ten sessions, your next detailing is completely free. Keep your car in pristine condition while enjoying these exclusive savings!

Absoloutely! We will bring your detail to your doorstep.

We can remove minor scratches and paint imperfections. However, for larger dents or damage, we recommend consulting a body shop.

And that’s a good question, the truth is, it really depends on how serious you are about giving your vehicle the up most care that will give it lasting protection.  For a coating job we will spend hours to make sure you get what you deserve.

The ideal frequency for detailing your car depends on your driving habits, environmental conditions, and personal goals for your vehicle’s maintenance. Here are some general recommendations:

  • General Use: For most cars, a full detailing every 4-6 months helps maintain a clean and protected finish.
  • Frequent Use or Harsh Conditions: If your car is exposed to heavy use, urban pollutants, or harsh weather, full detailing every 2-3 months can effectively combat dirt, grime, and potential damage.
  • Monthly Detailing Benefits: Opting for monthly maintenance detailing offers maximum protection and aesthetic appeal. It keeps your car in showroom condition, helps prevent long-term wear, and makes maintenance easier by preventing the buildup of dirt and contaminants. Regular monthly detailing also ensures that small issues are addressed promptly, keeping your car looking its best and preserving its value over time.

To get the best results from ceramic coating, an indoor setting is recommended but not strictly necessary. Here’s why:

  • Shaded Application: You can apply ceramic coating outdoors, but it should be done in the shade to avoid direct sunlight.

  • Crucial First 24 Hours: The first 24 hours after applying the coating are critical. Your car needs to stay dry during this time to prevent water spots and ensure the coating cures properly.

  • Overnight Protection: Ideally, keep your car indoors overnight after coating to protect it from dew, condensation, and rain. This helps achieve the best finish and durability.

  • Weather Watch: Avoid coating your car on windy days to prevent dust and debris from affecting the application.

  • Temporary Shelter Options: If a garage isn’t available, consider finding a temporary sheltered space or asking us about professional services that can provide the necessary overnight care.

Yes, in compliance with local Council Rules & Regulations and for safety purposes, we are unable to conduct our services on roadside locations. Therefore, it is necessary for you to provide off-street parking, such as a driveway or private property.

No need to pre-clean. Bring your vehicle as-is, and we’ll take care of the rest.

We take pride in delivering top-quality car detailing services and stand behind our work with a 100% satisfaction guarantee. If for any reason you’re not satisfied with the results, please reach out to us within 7 days of your service. We will work with you to provide a solution that meets your needs, whether it’s additional cleaning or a refund. Your satisfaction is our top priority!

Each detail takes a different amount of time depending on the size, service and dirtyness of the vehicle. On average it takes 1-5 hours for an Exterior Detail job. It takes 2-5 hours for an Interior Detail job, and it takes 4-6 hours for a Full Detail job. Call us for a better idea of time.

Absolutely. We handle all types of vehicles, including classic and luxury cars, with the utmost care.

We are a mobile detailer in the illawarra region, we service anywhere from Helensburgh, Wollongong and all the way to shellharbour! So ask if we service your area… WE PROBABLY DO!

Still have any questions?

Call or email us and we will get back within 24 hours.

0401585909

info@sublimecarcare.com.au